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90 Day Orthotic Offer FAQ’s & T&C’s

Our 2nd pair Orthotic Offer explained:

For a limited time, eligible patients can purchase a second pair of custom orthotics for just $320 within 90 days of their initial fitting appointment. This offer provides a cost-effective way to ensure you have the support and comfort you need across multiple pairs of shoes—whether for work, exercise, or everyday wear. Having a second pair also helps reduce wear and tear, extend the life of your orthotics, and eliminate the hassle of constantly switching them between shoes.

Why Get a Second Pair of Orthotics?

A second pair of custom orthotics offers added convenience, comfort, and longevity for your foot health. Instead of constantly switching your orthotics between shoes, having an extra pair ensures consistent support across different footwear—whether it’s for work, exercise, or casual wear. The second pair can be different to the original pair of orthotics to suit the intended shoes to be worn. This is especially beneficial for patients with active lifestyles, physically demanding jobs, or specific footwear needs (such as running shoes, dress shoes, or safety boots).

Additionally, a second pair can help extend the lifespan of your orthotics by reducing wear and tear, while also ensuring you always have a backup.

Take advantage of this limited-time offer to support your mobility, comfort, and overall well-being every step of the way!

Terms and Conditions

Effective Date: April 2025

  1. Offer Details

Patients who meet the eligibility criteria may purchase a second pair of custom orthotics for $320 when purchased within 90 days of their initial fitting appointment date.

  1. Offer Eligibility

To be eligible for this offer, the following conditions must be met:

✅ The patient’s first pair of orthotics was fitted at least five (5) weeks ago.

✅ The initial orthotic fitting appointment occurred between January 1 and August 31 in the same calendar year.

  1. Exclusions

This offer is not applicable to patients who:

❌ Do not meet the eligibility requirements outlined in Section 2.

❌ Have been previously advised that a second pair of orthotics is not clinically appropriate.

  1. How to Redeem

Eligible patients can purchase a second pair of orthotics for $320 within 90 days of their initial fitting.

Patients should discuss this offer with their clinician during their review appointment or contact their local clinic for more information.

  1. Complaints and Disputes

If a patient believes they meet the eligibility criteria but were deemed ineligible, they may submit a written complaint within 30 days of the issue occurring.

Complaints should include the patient’s full name, clinic details, and relevant appointment dates.

The clinic will review all complaints and provide a response within 14 business days.

  1. Other Conditions
  • This offer is not transferable, refundable, or redeemable for cash.
  • It cannot be combined with any other promotions or discounts.
  • The clinic reserves the right to amend or withdraw this offer at any time, subject to clinical appropriateness and professional discretion.

Need More Information?

For further details, please contact your local clinic.